Pinnacle Property Solutions

VACATION RENTAL

MANAGEMENT

We know how important it is to rent hassle-free. Pinnacle was created for vacation homeowners by a vacation homeowner. We understand that it’s crucial to maximize your property’s earning potential.
We only make money when you do. So, we pledge to go above and beyond to earn you more not only in the short-term, but in the long-term, too.

Our mission is for you to enjoy the profits of owning a vacation rental, and the peace of mind of knowing that we are managing the day-to-day activities.
Our core services include:

Hands-on, personalized care from professional housekeepers and 24/7 on-the-ground support from a dedicated, local property manager.
Professional listings, including professional online listing creation, and more.
Friendly 24/7 guest support and reservation services. Plus, homeowners have a team they can reach out to with questions, anytime.

What you get with Pinnacle

We make your experience smooth from end to end.

Onboarding made easy

✔Homeowner-driven onboarding system ✔ 3D virtual home tours ✔ High-definition photography ✔ Optimized listing

Guest Attractions

✔ Listings on all top booking sites * ✔ Targeted digital marketing ✔ Dedicated reservation agents ✔ Concierge services for special events available upon request ✔ 24/7 emergency service (plumbing, air conditioning, heat)

Detailed Management

✔ Dynamic pricing ✔ Consistent, professional cleaning ✔ Stocking guest amenities ✔ Pressure washing 3 times a year ✔Lawn care ✔Deep cleaning after pet guests ✔Security with smart alarms, locks, thermostats, sprinklers. Smart technology gives property managers unprecedented control, allowing us to provide each guest with a unique keyless entry code, valid only for the duration of their stay. The result? More safety for your home, and a modern experience for you and your guests

Taking care of you

✔ Routine Communication ✔ Regular maintenance ✔ Local staff in every market ✔ Quality Assurance Inspections periodic property reviews  Ever-improving technology and tools to maximize team performance and efficiency in your neighborhood  Extensive supply chains and resources to keep your home effortlessly running through even the busiest seasons

Pinnacle fees for guests?

These fees help us create a smoother-than-smooth guest experience—and cover extra cleaning to keep your home operating in top condition.

Booking fee: Common in the industry, this is a vacation rental management fee that allows us to continually invest in industry-leading tech and best-in-class service. Included in the Pinnacle booking fee are:
1. Customer service and reservations support
2. Credit card fees
3. Maintenance and management of your home’s listing on Airbnb, Vrbo, and more
4. Reservation risk management
Cleaning fee: A cost related to our expense incurred in cleaning the home between guests. This includes local, professional housekeeping, complete with enhanced cleaning measures.
Pet fee: Should you allow guests to visit with their pets, we charge an extra per-night fee to ensure that your home is clean and ready for the next arrival.

To capture maximum revenue for every home, we also make our properties available through third-party channels (such as Airbnb, Booking.com, etc.), some of which charge an incremental fee to guests.

The smarter way to secure your home
Vacation rental locks can be a hassle—physical key exchanges, lockboxes with permanent codes, the stress of early check-ins and overstays, you get the picture. When you invest in a smart lock for your vacation rental, you can kiss these key-related conundrums goodbye.

Open the door to safer management
Our Smart Lock program is a supplemental service for Pinnacle homeowners. When you sign up, we will take of the ordering, shipping, programming, installing, and maintaining your electronic lock. You will be invoiced for all costs.

Control
Stressed about who can access your home and when? Unique reservation codes give guests access only during their stay, making this worry disappear.

Convenience
Seamless keyless entry boosts guest satisfaction, while remote control saves time.

Here is how it works
Making your home smarter is easy. We find the best fit for your property and climate, then take care of the ordering, installing, and maintaining your vacation rental keyless
entry system. We also manage each guest experience, providing them with unique access codes to ensure your home’s safety.

What about the cost?
In most cases, you will be responsible for cost of smart lock itself, installation, and servicing—typically around $300 to $500, depending on the location of your home.

Guiding your investment in interior design

Our design associates at Soulsations Interiors & Staging leverage the vacation rental industry and interior design expertise to create the perfect space for your guests. We believe elevated design helps us achieve greater success—together. Our design services are available to Pinnacle homeowners, at a cost less than the industry norm. We create an experience for your guest that is better than home.